Welcome to kingcampoutdoorsstore. Below are answers to common questions about ordering, shipping, returns, payments, and privacy.
Q: What does kingcampoutdoorsstore sell?
A: We sell outdoor and camping products.
Q: Where do you ship?
A: We ship to the contiguous United States. We do not ship to Alaska, Hawaii, or addresses outside the contiguous United States at this time.
Q: How long does shipping take?
A: Orders are processed in 1-2 business days. Delivery usually takes 3-5 business days after shipping.
Q: Is shipping free?
A: Yes. Standard shipping is free to the contiguous United States.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, and PayPal.
Q: What is your return window?
A: You can return an eligible item within 30 calendar days from the delivery date.
Q: What condition must a return be in?
A: Items must be unused and returned with original packaging and tags. If there is a quality issue, contact us first.
Q: Who pays for return shipping?
A: Return shipping is free for eligible returns. We do not charge a restocking fee.
Q: How long does a refund take?
A: Once we receive and inspect your return, we process the refund within 1-2 business days. Your bank or payment provider may take an additional 7-10 business days to post the refund to your original payment method.
Q: How do I contact you?
A: Email info@kingcampoutdoorsstore.sbs or call +1 646-634-6850. Our service hours are Monday – Friday, 9:00 AM – 6:00 PM Eastern Time. You can also use the contact form at the bottom of the Contact Us page.
Q: Do you sell personal information?
A: No. We do not sell personal information.
Q: Are you an independent store?
A: Yes. kingcampoutdoorsstore is an independent online store.